Official UK Distributor of XSTO · Free UK Delivery

Introducing the XSTO X12

Stair-climbing and all-terrain mobility — climbs steps up to 40° with AI-powered mode switching.

  • Free UK Delivery

    On every wheelchair

  • 5-Year Warranty

    Frame coverage

  • UK-Based Support

    Expert advice

  • VAT Relief

    Eligible purchases

iF Design Award and Red Dot Award 2025NHS
FeatureM4M4BM4 ProX12X12 Pro
Self-Balancing
Foldable
Stair Climbing
Headrest
Electric Legrest
Folding Footrest
Max Slope10°10°15°40°40°
Range15 km15 km26 km35 km35 km
Top Speed6 km/h6 km/h6 km/h12 km/h12 km/h
Weight51.5 kg55.5 kg60.1 kg112.8 kg115.8 kg

See it in action

Experience the range.

Watch real demonstrations of our revolutionary wheelchairs — from self-balancing technology to AI-powered stair climbing.

Happy customers

Look at our fantastic reviews.

So many happy customers — real experiences from people who chose XSTO.

4.8

Based on 369 reviews

Mary Crawford

Perfect for church

Fits down the church aisle and I can raise the seat to see over the pew in front. Small things that matter.

1 Mar 2026 · XSTO M4

Marcia Campbell

Wish I'd bought one sooner

Spent three years with an uncomfortable powerchair before discovering the M4. What a difference. Don't hesitate — just buy one.

26 Feb 2026 · XSTO M4

Ernest Boothroyd

Five stars isn't enough

If I could give six stars I would. The M4 has given me back my independence, my social life, and my dignity. I cannot recommend it highly enough.

24 Feb 2026 · XSTO M4

Mei Chen

Lovely smooth ride

The ride quality is wonderful. Smooth, quiet, and comfortable. It feels like gliding rather than rolling. Makes every journey a pleasure rather than an ordeal.

23 Feb 2026 · XSTO M4

Bernard Kelley

Workshop access

I have a small woodworking workshop and the M4 lets me move between benches easily. Sideways movement is key.

21 Feb 2026 · XSTO M4

Priya Sharma

Love the indicator lights

The LED lights on the M4 are a nice touch. They make me visible in the dark winter evenings which is important for safety. Thoughtful design detail.

20 Feb 2026 · XSTO M4

Read M4 reviews on the product page →

Helpful answers

Common Questions.

Everything you need to know about the XSTO M4.

Why choose the M4 wheelchair?

The M4 is XSTO's popular smart electric chair featuring self-balancing technology for stability, foldable design for compact storage, adjustable seat height (347–650 mm), 10° slope capability, omnidirectional mecanum wheels enabling 360° rotation, app-based remote control, and detachable 4-module quick disassembly ideal for travel.

Can the M4 be used on grass, sand, or gravel?

Yes! Its robust tyres and powerful motor handle grass, packed sand, and gravel effectively. For loose sand or rough ground, reduce speed to maintain stability.

What is the maximum weight capacity?

The M4 supports up to 115 kg (254 lbs) and maintains stable performance within this limit for safe operation.

How long does the battery last on a single charge?

Under typical daily use (regular speed, moderate terrain), the standard 25.55V 15.5Ah battery provides up to 15 km (9.3 miles) per charge. Full recharge takes approximately 4 hours.

Can the M4 be taken on flights?

The M4 includes a standard 25.55V 15.5Ah removable battery. For air travel, a compatible lower-capacity airline battery (sold separately) is recommended. While that battery meets most airline requirements, please confirm with your airline before flying.

How soon can I receive the M4 after ordering?

Within the UK: 3–4 working days with free delivery to mainland addresses. For Scottish Highlands, Northern Ireland, and offshore islands, please contact us for delivery timescales. A tracking number will be emailed after dispatch.

Is XSTO UK the manufacturer?

No. Bentech Medical Ltd is the Official UK Distributor of XSTO products. We handle all UK sales, delivery, warranty and after-sales support. XSTO International is the manufacturer.

What warranty is included?

The M4 is covered by the standard XSTO manufacturer warranty: 5 years on the frame and base seat structure, 1 year on electrical and mechanical parts (motors, controller, etc.), and 1 year on the battery.

View all FAQs →

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From £3,500 ex VAT. Free UK delivery. Full UK warranty & support.